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All about points
Members can redeem reward points for purchases at H-D.com and in-store at participating dealers on the H-D app. Points will be redeemable for any apparel & licensing product, part & accessory product, and service orders.
$5 rewards will be earned after accumulating 500 points. Unlock additional $5 rewards every time you reach 500 total points.
Rewards cannot be redeemed for cash, gift cards, or maintenance related plans. Upon return of an item purchased with rewards, the points will be credited back to your account.
Members can earn points through eligible purchases in dealerships or online, through H-D Rewards for engagement activities, and by transferring points from the H-D Visa program.
You cannot earn points on bike purchases or finance and insurance products, but you can earn for service on your bike.
Under the H-D Membership program, members earn engagement points for community participation activities such as checking into events, organizing ride events, completing challenges, and engaging with other members online.
In-store experiences are an important part of the Membership program. Members can earn points by checking in at a dealership, purchasing eligible products, and obtaining service at dealerships.
Rewards points can be redeemed at participating dealerships via the wallet on the H-D App or through the harley-davison.com eCommerce platform. Each point will be worth $0.01. H-D Rewards will be redeemed using rewards vouchers. The value of a reward voucher will be fixed at $5.00 or the equivalent of 500 points. All members will unlock an additional voucher every time they reach a total of 500 points on their wallet.
To view your points balance, go to the H-D App, click on your profile, then click on your digital membership card. To view on H-D.com, go to your profile, then click on the membership tab.
To see your points that are expiring, you can click the tool tip next to your points balance on the app, or under "About My Points" on H-D.com. Points expire after 18 months in H-D Membership, unless you have upgraded to an Access Pass, Rider Pass or Harley Owners Group membership.
Please allow up to 72 hours after a transaction for points to be added to your balance. If you are having trouble with points or your membership account, you can reach our Member Services Center at 800-258-2464.
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Recommended 91 octane (95 RON) or higher fuel (R+M)/2.
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Values shown are nominal. Performance may vary by country and region.
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Standard and optional fuel systems may vary by country.
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See motorcycle owner’s manual for complete details.
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Estimated from fuel economy tests on a sample motorcycle from the corresponding family conducted by Harley-Davidson under ideal laboratory conditions. Not all motorcycle models undergo fuel economy testing. Fuel economy and mileage may vary among motorcycle models within a family. Your mileage may vary depending on your personal riding habits, weather conditions, trip length, vehicle condition and vehicle configuration and other conditions. Break-in mileage may vary.
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Prices listed are the Manufacturer’s Suggested Retail Prices for base models. Options such as color are available at additional cost. Prices exclude tax, title, licensing, registration fees, destination charges, surcharges (attributable to raw materials costs in the product supply chain), added accessories, and additional dealer charges, if any, and are subject to change. Harley-Davidson reimburses dealers for performing manufacturer-specified pre-delivery inspection and setup tasks. Dealer prices may vary.
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Measurement reflects 180 lb. (81.7 kg) operator weight.
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North America security system includes immobilizer; outside North America the security system includes immobilizer and siren.
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Standard and optional wheels may vary by country and region.
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Financing Offer available only on new Harley‑Davidson® motorcycles financed through Eaglemark Savings Bank (ESB) and is subject to credit approval. Not all applicants will qualify. 6.39% APR offer is available on new Harley‑Davidson® motorcycles to high credit tier customers at ESB and only for up to a 60 month term. The APR may vary based on the applicant’s past credit performance and the term of the loan. For example, a 2023 Road Glide® Limited motorcycle in Vivid Black with an MSRP of $29,399, no down payment and amount financed of $29,399, 60 month repayment term, and 6.39% APR results in monthly payments of $573.71. In this example, customer is responsible for applicable taxes, title, licensing fees and any other fees or charges at the time of sale. APR is calculated according to the simple interest method. Not valid in conjunction with other offers. Other terms, conditions, and limitations may apply. Dealer participation may vary. Financing offer is subject to change or cancellation at any time. See your Harley‑Davidson® Dealership for details.
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Financing Offer available for Used Harley‑Davidson® motorcycles financed through Eaglemark Savings Bank (ESB) and is subject to credit approval. Not all applicants will qualify. 7.79% APR offer is available on Used Harley‑Davidson® motorcycles to high credit tier customers at ESB and only for up to a 60 month term. The APR may vary based on the applicant’s past credit performance and the term of the loan. For example, a 2015 Softail® Deluxe model in Vivid Black with a sale price of $17,845, no down payment and amount financed of $17,845, 60 month repayment term, and 7.79% APR results in monthly payments of $360.04 In this example, customer is responsible for applicable taxes, title, licensing fees and any other fees or charges at the time of sale. APR is calculated according to the simple interest method. Not valid in conjunction with other offers. Other terms, conditions, and limitations may apply. Dealer participation may vary. Financing offer is subject to change or cancellation at any time. See your Harley‑Davidson® Dealership for details.
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1. The customer (“Purchaser”) must purchase a new or used model year 2013 or newer Harley-Davidson Sportster motorcycle available and in stock a participating U.S. H-D dealer ("Eligible Motorcycle") between February 1, 2019 and August 31, 2019 ("Sales Period").
2. Purchaser who purchases an Eligible Motorcycle during the Sales Period has the option to trade-in the Eligible Motorcycle at its original purchase price towards the purchase of a new, unregistered, model year 2017, 2018, 2019 or 2020 Harley-Davidson Touring, Trike, Softail, Dyna, Sportster, Street or Special 3. Edition/Shrine Big Twin motorcycle (“Eligible Trade-Up Motorcycle”). Offer is limited to one claim per eligible VIN. Excludes Police Models.
The trade-in must occur no later than August 31, 2020 (“Trade-Up Period”).
4. Customers must redeem the offer at the same H-D dealership where the Eligible Motorcycle purchase originated. Certain exceptions apply for customers who move during the Trade-Up period. See participating H-D dealer for details.
5. The owner must have the original bill of sale and title in the original owner’s name as valid proof of purchase of the qualifying new motorcycle at time of trade-in to qualify for this offer.
6. Original purchase price does not include taxes, title, registration, license fees, state fees, parts and accessories, dealer set-up/prep/freight charges, ancillary products (e.g., Extended Service Plans, GAP, wheel and tire coverage, etc…) and other dealer add-ons, regardless of the amount actually paid.
7. The offer only applies to Eligible Motorcycles submitted for trade-in on a new, unregistered Eligible Trade-Up Motorcycle of greater value and not the same model. Offer is limited to one claim per eligible VIN. Offer is limited to one claim per customer.
8. The Purchaser is responsible for the difference between the trade-in value of the Eligible Motorcycle and the purchase price of the Eligible Trade-Up Motorcycle.
9. Trade-in must be a vehicle in good condition and good working order. Tires, suspension, engine, and transmission must all be within factory specifications and are subject to inspection by the participating H-D dealer. Vehicle exterior cannot reflect neglect or abuse. The participating H-D dealer will make the sole determination regarding whether the trade-in is in good working condition and good working order.
10. The purchaser is responsible for all costs of operating and maintaining the Eligible Motorcycle prior to trade-in.
11. This offer may not be combined with any other promotions, offers or discounts without the express permission of Harley-Davidson. However, qualified customers can use Harley-Davidson Financial Services special financing promotions in conjunction with the Freedom Promise. The Freedom Promise trade-in benefit will not be considered as part of the rider’s down payment.
12. This offer is not transferable except to the original owner’s spouse or to the original owner’s legally recognized domestic partner, provided such person lives in the same household and has the same permanent address as the original owner. The H-D dealer may require documentation to substantiate this relationship before extending the offer to the spouse or domestic partner.
13. Eligible Trade-Up Motorcycles must be taken from dealer stock and are not available on future motorcycle orders, deliveries or deposits outside the Trade-Up Period. Certain models of motorcycles may not be available at some participating dealers.
14. Valid only at participating U.S. H-D dealerships. Offer not valid in Hawaii. Non-transferrable. Cannot be redeemed for cash or cash equivalent. Offer not valid on motorcycles purchased and/or delivered outside the Sales Period or outside the U.S. Harley-Davidson and/or H-D dealer are not responsible for lost or stolen proof of purchase documentation. Offer is subject to change without notice. Void where prohibited. -
Financing Offer available from participating dealers only on select new 2022 Harley-Davidson® Grand American and Adventure Touring motorcycles (trikes and CVO models excluded) financed through Eaglemark Savings Bank (ESB) and is subject to credit approval. Not all applicants will qualify. 3.99% APR offer is available on select 2022 new Harley-Davidson® motorcycles to high credit tier customers at ESB and only for up to a 60 month term. The APR may vary based on the applicant’s past credit performance and the term of the loan. For example, a 2022 Road Glide® motorcycle in Vivid Black with an MSRP of $21,430, no down payment and amount financed of $21,430, 60 month repayment term, and 3.99% APR results in monthly payments of $394.57. In this example, customer is responsible for applicable taxes, title, licensing fees and any other fees or charges at the time of sale. APR is calculated according to the simple interest method. Not valid in conjunction with other offers. Other terms, conditions, and limitations may apply. Dealer participation may vary. Financing offer is subject to change or cancellation at any time. See your Harley-Davidson® Dealership for details.
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Financing Offer available only on new Harley-Davidson® motorcycles financed through Eaglemark Savings Bank and is subject to credit approval. Not all applicants will qualify as the Annual Percentage Rate (APR) will vary based on the applicant’s past credit performance and the term of the loan. Financing offer is available only for up to a 72 month term. For example, a 2023 Fat Boy® 114 motorcycle in Vivid Black with an MSRP of $20,199, no down payment and amount financed of $20,199, 72 month repayment term, and 6.49% APR results in monthly payments of $339.45. In this example, customer is responsible for applicable taxes, title, licensing fees and any other fees or charges at the time of sale. APR is calculated according to the simple interest method. Not valid in conjunction with other offers. Customer must take delivery by March 21, 2023. Other terms, conditions, and limitations may apply. Dealer participation may vary. Financing offer is subject to change or cancellation at anytime. See your Harley-Davidson® dealership for details.
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Prices listed are the Manufacturer’s Suggested Retail Prices (MSRP). MSRP excludes tax, title, licensing, registration fees, destination charges (including freight, handling and processing), surcharges (attributable to raw materials cost in the product supply chain), dealer-added accessories and installation, and additional dealer charges, if any. Harley-Davidson charges dealers for destination charges (including freight, handling and processing) and may make a profit on those charges. Harley-Davidson reimburses dealers for performing manufacturer-specified pre-delivery inspection and setup tasks. Dealer prices may vary.
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Financing Offer available only on new Harley‑Davidson® motorcycles financed through Eaglemark Savings Bank (ESB) and is subject to credit approval. Not all applicants will qualify. 6.59% APR offer is available only to high credit tier customers who have completed a Riding Academy, Skilled Riders, MSF or other state accredited course within 180 days of application date and only for up to a 60 month term. The APR may vary based on the applicant’s past credit performance and the term of the loan. For example, a 2023 Heritage Classic 114 in Vivid Black with an MSRP of $21,199, 10% down payment and amount financed of $19,079.10, 60 month repayment term, and 6.59% APR results in monthly payments of $374.11. In this example, customer is responsible for applicable taxes, title, licensing fees and any other fees or charges at the time of sale. APR is calculated according to the simple interest method. Not valid in conjunction with other offers. Other terms, conditions, and limitations may apply. Dealer participation may vary. Financing offer is subject to change or cancellation at anytime. See your Harley-Davidson® Dealership for details.
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Financing Offer available only on used Harley‑Davidson motorcycles financed through Eaglemark Savings Bank (ESB) and is subject to credit approval. Not all applicants will qualify. 7.29% APR offer is available only to high credit tier customers who have completed a Riding Academy, Skilled Riders, MSF or other state accredited course within 180 days of application date and only for up to a 60 month term. The APR may vary based on the applicant’s past credit performance and the term of the loan. For example, a 2019 Harley-Davidson® Street 750 model in Vivid Black with sale price of $7,599, 10% down payment and amount financed of $6,839.10, 60 month repayment term, and 7.29% APR results in monthly payments of $136.36. In this example, customer is responsible for applicable taxes, title, licensing fees and any other fees or charges at the time of sale. APR is calculated according to the simple interest method. Not valid in conjunction with other offers. Other terms, conditions, and limitations may apply. Dealer participation may vary. Financing offer is subject to change or cancellation at anytime. See your Harley-Davidson® Dealership for details.
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The creditor and issuer of the Harley‑Davidson® Visa® card is U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc.
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Financing offer available only to Active United States Military personnel and only on Harley‑Davidson® motorcycles financed through Eaglemark Savings Bank and is subject to credit approval. Not all applicants will qualify. No Money Down offer is available only to well-qualified credit tier applicants. 9.14% APR offer is available only to the highest credit tier applicants and only for up to 60 months term. The APR and down payment may vary based on the applicant’s past credit performance and the term of the loan. For example, a 2023 Softail® Standard motorcycle in Vivid Black with an MSRP of $14,399, no down payment and amount financed of $14,399, 60 month repayment term and 9.14% APR results in monthly payments of $299.88. In this example, customer is responsible for applicable taxes, title, licensing fees and any other fees or charges at the time of sale. APR is calculated according to the simple interest method. Not valid in conjunction with other offers. Other terms, conditions and limitations may apply. Financing offer is subject to change or cancellation at any time. See your Harley‑Davidson® Dealership for details. Active Military includes: United States Army, Navy, Marine, Air Force, Coast Guard, National Guard and Reserves.
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*Financing Offer available only on new Harley-Davidson® motorcycles financed through Eaglemark Savings Bank (ESB) and is subject to credit approval. Not all applicants will qualify. This 11.74% offer is available on new Harley Davidson® motorcycles to high credit tier customers at ESB and only for up to an 84-month term. The APR may vary based on the applicant’s past credit performance and the term of the loan. For example, a 2023 Nightster® motorcycle in Vivid Black with an MSRP of $13,499 a 10% down payment and amount financed of $12,149.10, 84-month repayment term, and 11.74% APR results in monthly payments of $212.78. In this example, customer is responsible for applicable taxes, title, licensing fees and any other fees or charges at the time of sale. APR is calculated according to the simple interest method. Not valid in conjunction with other offers. Other terms, conditions, and limitations may apply. Dealer participation may vary. Financing offer is subject to change or cancellation at any time. See your Harley-Davidson® Dealership for details.
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*Financing Offer available only on new Harley-Davidson® motorcycles financed through Eaglemark Savings Bank (ESB) and is subject to credit approval. Not all applicants will qualify. This 11.74% offer is available on new Harley Davidson® motorcycles to high credit tier customers at ESB and only for up to an 84-month term. The APR may vary based on the applicant’s past credit performance and the term of the loan. For example, a 2023 Softail® Standard motorcycle in Vivid Black with an MSRP of $14,399, a 10% down payment and amount financed of $12,959.10, 84-month repayment term, and 11.74% APR results in monthly payments of $226.97. In this example, customer is responsible for applicable taxes, title, licensing fees and any other fees or charges at the time of sale. APR is calculated according to the simple interest method. Not valid in conjunction with other offers. Other terms, conditions, and limitations may apply. Dealer participation may vary. Financing offer is subject to change or cancellation at any time. See your Harley-Davidson® Dealership for details.
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*Financing Offer available only on new Harley-Davidson® motorcycles financed through Eaglemark Savings Bank (ESB) and is subject to credit approval. Not all applicants will qualify. This 12.74% offer is available on new Harley Davidson® motorcycles to high credit tier customers at ESB and only for up to an 96-month term. The APR may vary based on the applicant’s past credit performance and the term of the loan. For example, a 2023 Street Glide® Standard motorcycle in Vivid Black with an MSRP of $21,999, a 10% down payment and amount financed of $19,799.10, 96-month repayment term, and 12.74% APR results in monthly payments of $329.90. In this example, customer is responsible for applicable taxes, title, licensing fees and any other fees or charges at the time of sale. APR is calculated according to the simple interest method. Not valid in conjunction with other offers. Other terms, conditions, and limitations may apply. Dealer participation may vary. Financing offer is subject to change or cancellation at any time. See your Harley-Davidson® Dealership for details.
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Prices listed are generally the Manufacturer’s Suggested Retail Price (MSRP), excluding taxes, shipping, added accessories, added additional dealer charges and are subject to change without notice. Prices and selection at local dealerships may vary. All taxes are extra. STACYC reserves the right without prior notice to discontinue at any time any of the items herein or change specifications or designs without incurring any obligation to the customer. All items are subject to availability and prior sale by our dealers.
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Riding range estimates provided following the SAE J2982 and are based on expected performance of a fully-charged battery when operated under specified conditions. Actual range will vary depending on riding habits, ambient weather and equipment conditions.
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Financing Offer available only on new 2019 Harley-Davidson® Touring motorcycle models financed through Eaglemark Savings Bank and is subject to credit approval. Not all applicants will qualify as the Annual Percentage Rate (APR) will vary based on the applicant’s past credit performance and the term of the loan. Financing offer is available only for up to a 60 month term. For example, a 2019 Road Glide® Special motorcycle in Billiard Blue with an MSRP of $27,989, no down payment and amount financed of $27,989, 60 month repayment term, and 2.99% APR results in monthly payments of $502.80. In this example, customer is responsible for applicable taxes, title, licensing fees and any other fees or charges at the time of sale. APR is calculated according to the simple interest method. Not valid in conjunction with other offers. Customer must take delivery by September 30, 2019. Other terms, conditions, and limitations may apply. Dealer participation may vary. Financing offer is subject to change or cancellation at anytime. See a Harley-Davidson® Dealer for details.
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Free DC Fast Charging at participating H-D dealerships and 500 kw hours at Electrify America Charge Stations.
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Potential government incentives are identified for informational purposes only. Federal tax credit may be 10% of the cost of the qualified vehicle, up to $2,500. Availability and eligibility vary, may change without notice and are beyond the control of Harley-Davidson. Eligibility and amount of credits and rebates depend on your personal situation. Please consult your tax professional and your state or federal agency for details and eligibility requirements.
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Surcharges attributable to raw materials costs in the product supply chain
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$75 USD / $100 CAD Voucher valid at participating U.S. & Canadian H-D Dealers towards the purchase of Genuine H-D Parts & Accessories and General Merchandise.
The private promotional offer is valid for the customer named in this offer only and is non-transferable except to the spouse, domestic partner or child living within the same household as the customer named in the offer (must be same residential address). Offer valid on purchase of Genuine H-D Parts & Accessories and General Merchandise only made on or between December 27, 2021 through March 31, 2022.
The $75 USD / $100 CAD voucher cannot be used towards the down payment on a motorcycle, must be used by March 31, 2022, can be applied to current customer orders that are on backorder but is not available on previous purchases, future motorcycle orders, or deposits outside of the Sales Period. Limit one $75 USD / $100 CAD voucher per 2021 Pan America and Pan America Special motorcycle at authorized Harley-Davidson dealerships. Harley-Davidson and/or dealer are not responsible for lost or stolen offer codes. Offer is subject to change at any time without notice. Void where prohibited or restricted by law. Cannot be redeemed for cash or cash equivalent and is non-refundable.
Promotion expires March 31, 2022
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$50 USD / $50 CAD Offer Code valid at participating U.S. & Canadian H-D Dealers towards the purchase of Genuine H-D Parts & Accessories.
The private promotional offer is valid for the customer named in this offer only and is non-transferable except to the spouse, domestic partner or child living within the same household and at the same residential address as the customer named in the offer. Offer valid on the purchase of Genuine H-D Parts & Accessories and General Merchandise only made on or between August 15, 2022 through September 30, 2022 (the “Promotion Period”) at a H-D dealership.
The $50 USD / $50 CAD offer code cannot be used towards the down payment on a motorcycle, must be used by September 30, 2022, and is not available to be applied on previous purchases, future motorcycle orders, or deposits outside of the Sales Period. Limit one $50 USD / $50 CAD offer code per 2021 or 2022 Harley-Davidson motorcycle purchased at authorized Harley-Davidson dealerships. It is single use only. Harley-Davidson and/or dealer are not responsible for lost or stolen offer codes. Offer is subject to change by Harley-Davidson at any time without notice. Void where prohibited or restricted by law. Cannot be redeemed for cash or cash equivalent and is non-refundable.
Promotion expires September 30, 2022.
DEALER: Review the P&A Offer Code landing page on H-Dnet for the promotion terms and conditions.
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Financing Offer available from participating dealers only on select new 2023 and 2022 Harley-Davidson® motorcycles (2022 Sportster (Evo), 2023 Break-Out, Trikes, CVO™, Anniversary, Icons, and Enthusiast models excluded) financed through Eaglemark Savings Bank (ESB) and is subject to credit approval. Not all applicants will qualify. 3.99% APR offer is available on new Harley-Davidson® motorcycles to high credit tier customers at ESB and only for up to a 60-month term. The APR may vary based on the applicant’s past credit performance and the term of the loan. For example, a 2022 Road Glide® motorcycle in Vivid Black with an MSRP of $21,430, no down payment and amount financed of $21,430, 60-month repayment term, and 3.99% APR results in monthly payments of $394.57. In this example, customer is responsible for applicable taxes, title, licensing fees and any other fees or charges at the time of sale. APR is calculated according to the simple interest method. Not valid in conjunction with other offers. Other terms, conditions, and limitations may apply. Dealer participation may vary. Financing offer is subject to change or cancellation at any time. See your Harley-Davidson® Dealership for details.
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FIND THE ONE Sales Event
$1,750 or $2,500 Trade-In Credit on Select Grand American and Adventure Touring Motorcycles valid at participating Harley-Davidson® dealerships within the continental U.S. and Alaska. Offer valid toward the purchase of select new, untitled 2022 or 2023 Harley-Davidson® Grand American Touring or Adventure Touring motorcycle available and in stock at participating H-D dealers between August 1, 2023 and September 30, 2023. Offer may not be available in all states. Touring models FLHFB, FLHTKANV, FLHXSANV and FLTRXSANV are excluded. Harley-Davidson® Trikes, CVO™, Police Duty, Anniversary, Icons and Fast Johnnie Enthusiast models are excluded. Offer not valid on previously purchased motorcycles. Offer cannot be combined with the FIND THE ONE Sales Event Cash Back offer. Eligible Trade-in Motorcycle and purchase of Eligible Motorcycle must be made at the same participating dealership. All trade-ins subject to participating dealership standard policies, rules and regulations. Other terms, conditions, and limitations may apply. Offer is subject to change at any time without notice. Void where prohibited or restricted by law. Dealer participation may vary. Additional restrictions apply, see your Harley-Davidson® Dealership for details.
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FIND THE ONE Sales Event
$1,000 or $1,500 incentive on Select Grand American and Adventure Touring Motorcycles valid at participating Harley-Davidson® dealerships within the continental U.S. and Alaska. Offer valid toward the purchase of select new, untitled 2022 or 2023 Harley-Davidson® Grand American Touring or Adventure Touring motorcycle available and in stock at participating H-D dealers between August 1, 2023 and September 30, 2023. Offer may not be available in all states. Touring models FLHFB, FLHTKANV, FLHXSANV and FLTRXSANV are excluded. Harley-Davidson® Trikes, CVO™, Police Duty, Anniversary, Icons and Fast Johnnie Enthusiast models are excluded. Offer not valid on previously purchased motorcycles. Offer cannot be combined with the FIND THE ONE Sales Event Trade-In Credit offer. Other terms, conditions, and limitations may apply. Offer is subject to change at any time without notice. Void where prohibited or restricted by law. Dealer participation may vary. Additional restrictions apply, see your Harley-Davidson® Dealership for details.
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THE FIRST 2,000 ELIGIBLE CUSTOMERS WHO REGISTER WITH CODE “HDMEMBER” CAN LEARN TO RIDE FOR $100 OFF HARLEY-DAVIDSON® RIDING ACADEMY COURSES. PROMO CODE VALID BEGINNING SEPEMBER 15, 2023 AND CAN BE APPLIED AT REGISTRATION TO ANY H-D RIDING ACADEMY COURSE SCHEDULED SEPTEMBER 15, 2023 – DECEMBER 31, 2023. LIMITED QUANTITY AVAILABLE.
Harley-Davidson is offering $100 off the published price of any eligible Harley-Davidson® Riding Academy Course to the first 2,000 H-D Members to sign up for a course. Register beginning September 15, 2023 with code “HDMEMBER” and sign up to take an eligible course that starts on or after September 15, 2023 and ends on or before DECEMBER 31, 2023.
To take advantage of the offer, sign up online during the enrollment window (beginning September 15, 2023) using the code “HDMEMBER”. All classes must start and finish between September 15, 2023 and December 31, 2023. Dealer participation may vary; class availability subject to limitation and available on first-come, first-served basis, limited quantity of 2,000 promotion codes available. Course prices determined by individual dealerships and may vary by location; no additional cost reduction or compensation offered. Limit (1) offer redemption per person.
Please Note: A credit card may be requested to hold a space in the Riding Academy class upon registration. If you are not able to attend the class and do not call ahead to cancel or reschedule within the dealership’s cancellation policy, you may be charged for the full cost of the course.