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Harley-Davidson Homecoming Festival | July 13–16, 2023 | Milwaukee, WI, USA 

FAQs

VETERANS PARK TICKETS ON SALE NOW

General
A: The Harley-Davidson Motor Company, founded in 1903 in Milwaukee, Wisconsin, is proudly celebrating its 120th Anniversary in 2023.
A: This year is an entire year of celebration across the globe in honor of 120 years of Harley-Davidson. Our celebrations in Budapest, Hungary, June 22–25 2023, and Milwaukee, Wisconsin, July 13–16, 2023, are our marquee events.  You can also check with your local dealerships as they too will be celebrating our 120th Anniversary all year long!
A: The Harley-Davidson Homecoming Festival is an annual four-day festival filled with music, food and moto-culture. This is our inaugural year for the event, and it coincides with our 120th anniversary year. So, in 2023, we are celebrating our 120th anniversary at the Harley-Davidson Homecoming Festival, July 13–16. 
A: The Harley-Davidson Homecoming Festival will happen rain or shine in Milwaukee, Wisconsin. In the event of inclement weather, Harley-Davidson and the City of Milwaukee will update all stakeholders on impacts to the event through both H-D owned and mainstream media channels. 

A: The Harley-Davidson Homecoming Festival will be hosted in Milwaukee, Wisconsin. There are three main venue locations around Milwaukee and the surrounding area that will be used during the event. Six local Harley-Davidson® dealerships will also host a variety of activities at their locations.  Those locations are: 

 

1. Veterans Park - Milwaukee’s lakefront

2. H-D Museum – Downtown Milwaukee

3. H-D Powertrain Operations Facility – Menomonee Falls, Wisconsin 

 

H-D® Dealerships

  • Milwaukee Harley-Davidson®, Milwaukee

  • Suburban Harley-Davidson®, Thiensville, Wisconsin

  • Wisconsin Harley-Davidson®, Oconomowoc, Wisconsin 

  • House of Harley-Davidson®, Greenfield, Wisconsin

  • West Bend Harley-Davidson®, West Bend Wisconsin

  • Uke’s Harley-Davidson®, Racine, Wisconsin

Check out our website or H-D App for more detail. You can expect a full event schedule to be released as more information becomes available. 

A: Harley-Davidson Hometown Rally is no longer an event that will be taking place annually. The Harley-Davidson Homecoming Festival is not a replacement; it is its own unique event that will span across Milwaukee and the local area to celebrate riders and non-riders as only Harley-Davidson can. 
A: The Harley-Davidson Homecoming Festival will be the annual event hosted by Harley-Davidson each year in Milwaukee, Wisconsin. During milestone anniversary years, we’ll also celebrate our historic heritage.
A: The Harley-Davidson Homecoming Festival is a four-day festival of music, food and moto-culture in Milwaukee, Wisconsin. This is our inaugural year for the event, where we are also celebrating our 120th anniversary year. The event in Budapest is specifically designed for our 120th celebration so that riders, enthusiasts, and fans from across Europe and Asia, who may not travel to Milwaukee, can celebrate our 120th anniversary year together. 
A: Check out H-D.com/Homecoming or download the H-D App to stay up to date on all the announcements and details for the H-D Homecoming Festival. A full schedule of events will be shared later this spring, or earlier as it becomes available.

A: Events and activities being planned are:

  • Musical entertainment: Veterans Park concerts to take place Friday, July 14 and Saturday, July 15

  • Harley-Davidson Motorcycle Parade on Sunday, July 16

  • Moto culture exhibits and bike shows

  • Motorcycle demos

  • Adventure touring experiences 

  • H-D facility tours

  • Police skills riding demonstrations

  • Street party locations

  • H.O.G.® 40th Anniversary Celebration  

  • And much more

A: No. During this time, our Juneau Avenue campus will be under construction for a future community park and not available for visits.
A: You can ride past Juneau Avenue; however due to the current construction of a future community park, we don’t recommend stopping to take pictures. The Bar & Shield is not available to have pictures taken in front of it during construction. 
A: We encourage you to ride your motorcycle but get here however you can! There will be parking available for both cars and motorcycles at each venue, as well as shuttle transportation options at select locations. More details on transportation options will be shared closer to the event as it becomes available. 
A: Once you arrive in Milwaukee there is a lot to see and do ahead of the celebration starting July 13. Some suggestions include checking out the museums in downtown Milwaukee, enjoying something to eat at the many different and unique restaurants the city has to offer. We recommend you check out VISIT Milwaukee’s website for more on all that there is to do in Milwaukee.
A: Limited concert posters will be available at Veterans Park for purchase.
A: For more information, visit the Book Your Stay area of our H-D Homecoming Festival details page on h-d.com. There are many campgrounds, private home rentals and hotel rooms in the greater Milwaukee area.  We recommend using the VISIT Milwaukee website which provides a list of lodging options in the Milwaukee area or call hotels directly. 
A: We are currently planning more epic experiences for you and will release information as it becomes available. Keep up to date with details by visiting our website, H-D.com/H-D Homecoming Festival, and downloading our app.
Veterans Park

A: During the Harley-Davidson Homecoming Festival, there will be both ticketed and free venues, as well as free and ticketed activities at these venues. Review the details below on venue to determine the best fit for you. You can also review ticketing options online at H-D.com/homecomingtickets.

  • Veterans Park is the only Harley-Davidson venue that requires a ticket to enter the location, with an ultimate festival experience with incredible music headliners, food and drinks, and activities the whole family will enjoy. Tickets can be purchased at  hdhomecoming.frontgatetickets

  • Harley-Davidson Museum® campus is free, with some paid activity options 

  • Tickets are required to access the H-D Museum™ exhibits (H-D Museum General Admission), but there are free activities at the Museum grounds as well. Museum ticket options and prices noted below and available online

  • $22 per adult

  • $8 per children 5-17

  • H.O.G.® members get free access to the H-D Museum

  • Harley-Davidson Powertrain Operations venue and all activities, demos and self-guided tours, are free. 

A: Veterans Park will be the ultimate festival experience with incredible music headliners, food and drinks, and activities the whole family will enjoy. Our Friday and Saturday headliners and opening acts are:

Friday, July 14, 2023

  • Headliner: Green Day

  • Opening Acts: Social Distortion, Phantogram, KennyHoopla, Additional local act TBD

 

Saturday, July 15, 2023

  • Headliner: Foo Fighters

  • Opening Acts: Cody Jinks, Joan Jett & the Blackhearts, White Reaper, Additional local act TBD

A: Tickets are available for purchase here, hdhomecoming.frontgatetickets
A: No, the only way to purchase a ticket is online. If you need help, you can call our Customer Support Services team (800-664-7762) and a representative will walk you through purchasing a ticket online. 

A: We highly encourage you to purchase now, as ticket quantities are limited and may be sold out before July 14, 2023. If ticket sales are not sold out by the event date, we will sell tickets on-site. 

 

A: Price is dependent on what ticket option you purchase. Keep in mind, not only are you securing your spot for an epic concert, but also festival activities and other experiences. See ticket options and pricing online.

A:  Details on both ticket types are below and can be found online H-D.com/homecomingtickets

General Admission Details:

  • Live performances

  • Food options for purchase from local and surrounding area chefs and restaurants

  • Bars, concessions, official band merchandise and exclusive festival merchandise available for purchase

  • Children 10 and under allowed in free with a ticketed adult

  • Admission to the Harley-Davidson Museum requires a separately purchased ticket.

 

VIP Details:

Includes General Admission items and…

  • Access to dedicated, elevated deck for unmatched views of daily headliner performances

  • Unlimited access to the VIP Lounge with relaxed seating and air-conditioned restrooms

  • Full-service bar with drinks for purchase within the VIP Lounge 

  • Food for purchase within VIP Lounge

  • Dedicated VIP concierge to assist with your festival needs

  • Lockers and mobile charging units for rent 

  • H-D Parade Pass–allowing you to ride your motorcycle in the epic H-D® motorcycle parade in Milwaukee on Sunday, July 16, 2023, landing at Veterans Park

 

A: Details on how and when you will receive general admission or VIP ticket will be emailed to you through a ticket confirmation email immediately after purchase.
A: Children 10 and under are free with the purchase of an adult ticket. Children 11 and over will need a ticket. If you are interested in the VIP area of the event for yourself and a child, you will need to purchase a ticket for both yourself and your child. 

A: Reach out to our ticket service provider Front Gate for support via their online support system

Front Gate Support Website

Front Gate Support

A: All ticket sales are final. Front Gate will facilitate a refund/repurchase if the customer is repurchasing for a same tier/price ticket OR a higher tier/price ticket. Please reach out to Front Gate for further assistance.
A: Ticket purchases for Veterans Park are limited to 8 tickets per individual. There is not a limit on the number of Harley-Davidson Museum tickets that can be purchased per individual.
A: This system is in place to help monitor and prevent scalpers/fraud.
A: Yes, the Harley-Davidson Museum and the six area dealerships will have music. The music experiences at these locations are free, and their individual music line-ups will be released later this spring, or as information becomes available. 
A: Exact dates and times of each venue will be released closer to the event. Check back soon.
A: Yes, re-entry will be permitted for both General Admission and VIP ticket holders.

A: No, we will have eight additional artists performing on our music bill. 

Friday, July 14, 2023

  • Headliner: Green Day

  • Opening Acts: Social Distortion, Phantogram, KennyHoopla, Additional local act TBD

 

Saturday, July 15, 2023

  • Headliner: Foo Fighters

  • Opening Acts: Cody Jinks, Joan Jett & the Blackhearts, White Reaper, Additional local act TBD

A: Full ADA and Accessibility accommodation details for 2023 are not yet available for our Veterans Park festival experience, but check back later! We work to make sure that all festival fans have an enjoyable experience. We'll be adding the details in the coming months.
A: Full ADA and Accessibility accommodation details for 2023 are not yet available for our Veterans Park festival experience, but check back later! We work to make sure that all festival fans have an enjoyable experience. We'll be adding the details in the coming months. 
A: Full ADA and Accessibility accommodation details for 2023 are not yet available for our Veterans Park festival experience, but check back later! We work to make sure that all festival fans have an enjoyable experience. We'll be adding the details in the coming months. 

A: All tickets to the Festival are general admission, purchasing an accessible ticket is not necessary.

  • Upon arrival, please visit the Access Center for information on the accessibility wristband program. Patrons with mobility impairments or Deaf/Hard of Hearing patrons can request an accessibility wristband at the Access Center. This wristband is to show Festival staff that the patron plus one companion is eligible to enter the accessible viewing areas or the Deaf and Hard of Hearing areas. The accessibility wristband is non-transferable.

  • Note: the wristband does not guarantee a spot in these areas. Please note that both viewing areas have a limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas on the platform. Once it’s determined that an accessible viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry.

  • Signage will be placed at the Festival identifying all viewing areas for patrons with mobility limitations and patrons who are Deaf / Hard of Hearing. Please visit the Access Center for a map of the festival grounds or the map on the official Festival app to see the designated accessible viewing locations.

A: All festival attendees must have an event ticket for admission into the festival. 
A: The Festival does not provide personal care, golf cart rides, or push service of any kind or wheelchairs for rent or loan. Wheelchairs, power wheelchairs, and three or four-wheeled scooters are allowed only for use by patrons with mobility disabilities. For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis. Powered wheelchairs may also be charged at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit.
A: Full ADA and Accessibility accommodation details for 2023 are not yet available, but check back later! We work to make sure that all festival fans have an enjoyable experience. We'll be adding the details in the coming months. For questions about ADA and Accessibility accommodations, please contact 800-258-2464.
A: The Festival provides many American Sign Language (ASL) interpreted music performances for patrons who are Deaf or Hard of Hearing. Please contact our Customer Support Services team (800-258-2464) to request a specific performance be interpreted. We ask that you make a request no later than May 29, 2023, to allow adequate time to prepare. We will make every effort to accommodate, but cannot guarantee, requests not timely submitted.    

A: Outside food and drinks are not allowed inside the Festival, but if a patron has special medical dietary restrictions, items will be allowed.

  • Patrons are allowed to bring their medically necessary materials and medications into the Festival, provided that all medicine has a prescription label with the patron’s name. Our personnel at the entry gates will verify the contents of any medically necessary materials. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal, which is located at the medical tent. Please see the official Festival map for the location of the medical tent. Please do not dispose of these items in other trash bins at the Festival. Please contact our Customer Support Services team (800-258-2464) with any additional questions. 

A: Pets are not allowed within the Festival grounds. However, miniature horses and dogs, which have been trained to provide assistance to an individual with a disability, are welcome. If accompanied by a service animal, you will be provided a Patron Notice of Responsibility for a Service Animal or you can request the form in advance from our Customer Support Services team (800-258-2464). Please enter through the accessible lane at either entrance.
A: Full ADA Parking and Entry accommodation details for 2023 are not yet available, but check back later! We work to make sure that all festival fans have an enjoyable experience. We'll be adding the details in the coming months. For questions about ADA and Accessibility accommodations, please contact our Customer Support Services team (800-258-2464). 
A: There is no seating, or reserved seating areas for general admission. VIP ticket options offer an elevated deck for viewing the headliner performance each day. 
A: You can expect activities and entertainment that are moto-culture inspired, local food and beverage, epic musical acts, and unique H-D Homecoming Festival merchandise. All activities are being curated to be family friendly, and for riders and non-riders. Planning is underway and more details will be released this coming spring. We can’t wait to share all of the details with you!

A: Guests and their belongings are subject to search upon entry or re-entry. You can help keep the lines moving quickly by leaving large bags at home. 

The following items are ALLOWED: 

  • Clear bags made of clear plastic, clear vinyl, or clear pvc which do not exceed 12" x 12" x 6" 

  • Small clutch purses, fanny packs with no more than 1 pocket.  Clutch purses no larger than 4.5" x 5.5 

  • Empty reusable water bottles and hydration packs, and plastic or aluminum water bottles 

  • Baby Strollers 

  • Frisbees 

  • Chairs 

  • Binoculars 

  • Blankets, Sheets, Towels 

  • Cameras (basic point and shoot consumer-grade cameras) without detachable lenses and other accessories (monopods, selfie sticks, tripods, GoPro mounts, and other attachments are not allowed) 

  • Personal sized hand sanitizer  

  • Sunscreen in non-aerosol containers is allowed in the size of 3.4 ounces or less 

  • Totems (Less than 7 feet tall, and less than 1 inch in diameter. Must be made of light material: swim noodles, foam type material, cardboard tubes, fabric, light plastic, balloons, aluminum and/or blow up items.) 

 

Prescription Medication and Dietary Restrictions 
 
Outside food and drink is not allowed inside the festival however, if a patron has special medical dietary restrictions, items will be allowed.  It is recommended that patrons speak to the Security Manager and Medical Team members at the festival entry gate who can assist them. 
 
Patrons are allowed to bring medically necessary materials and medications into the festival if they meet these guidelines: 

  1. Prescriptions are in their original container 

  2. Only one type of medication is present, and the bottle contains only the appropriate amount of medication necessary while in attendance. 

  3. Prescriptions are not expired 

  4. The patron’s name is on the prescription bottle and is verified with an ID 

 
Medications that require refrigeration can be brought to the medical tent for storage, after adhering to verification. 
 
The following items are PROHIBITED: 

  • Any bags that are not clear or are larger than 12" x 12" x 6".  Any hydration packs with more than 2 pockets. 

  • Aerosol containers, including sunscreen and personal beauty products 

  • Coolers of any kind. (Exceptions may be made for medical use) 

  • Framed backpacks, multiple pocket back packs and any pack that is not aligned with the allowed backpacks above. 

  • Any and all professional audio recording equipment 

  • Professional cameras and professional recording (photo, video, audio) equipment (NO large professional detachable zoom lenses, stands, monopods, tripods, attachment sticks (selfie sticks) or other commercial equipment. 

  • Any and all professional video equipment. No video recording will be allowed 

  • Drones or any other remote flying device 

  • Hammocks 

  • Glass containers of any kind 

  • Illegal and Illicit substances of any kind 

  • Outside food or beverage (including alcohol) of any kind 

  • Umbrellas 

  • Pets (except service animals) 

  • Selfie sticks 

  • Skateboards, scooters, bicycles, wagons, carts or any personal motorized vehicles 

  • Tents, canopies, or shade structures of any kind 

  • Unauthorized/unlicensed vendors are not allowed. No unauthorized solicitation and materials including handbills, flyers, stickers, beach balls, give-aways, samples, etc. 

  • Weapons or explosives of any kind 

  • Fireworks 

  • Large chains or spiked jewelry 

  • Bicycles inside festival grounds (free parking is available near festival entrance) 

    Carts of any kind (including Red Wagons) 

*SUBJECT TO CHANGE 

A: 

  • ALL bags will be searched before entry.

  • CLEAR bags made up of clear plastic, vinyl, or pvc, and no larger than 12" x 12" x 6" ONLY.

  • Small clutch purses and fanny packs with no more than 1 pocket. (no larger than 4.5" x 5.5) 

  • Bags will be restricted to small purses, totes and drawstring bags only.

  • Backpacks and bags with multiple pockets are prohibited. Hydration packs are allowed but must be emptied of all liquid and have no more than two pockets in addition to the one holding the water reservoir.

A: No, Veterans Park is not cashless. Purchases at the festival can be made with cash or card.
H-D Museum

A: Harley-Davidson Museum ticket prices for general admission are listed below.

  • Adult: $22 per adult  

  • Children: 5-17 $8 per child

  • Children: 5 & under Free

  • H.O.G. members (w/current membership card and photo ID): Free

  • H-D Employees (w/ID): Free (Note: this benefit applies to HDMC, H-D Inc, HDFS, HDDS and LiveWire; does not apply to contracted workers or dealer employees.)

  • Annual Pass Holders (w/valid pass and photo ID): Free

  • Advance tickets can be purchased here. This website will be updated with tickets valid for use during H-D Homecoming Festival (Jul 13-16, 2023) and for programs and tours offered during the celebration weekend.

  • All prices are USD and do not include taxes and fees 

  • Note: Guided tours of the museum require a separate ticket purchase. Visit the Guided Tour page on the Harley-Davidson Museum website for more pricing information. 
A: A revitalized Experience Gallery brings to life the impressive collection on exhibit at the Harley-Davidson Museum. Experience it to witness how United We Ride!
A: No, these special exhibits are included in general admission.
A: LiveWire® demos will take place at the Museum only. Demos on all other Harley-Davidson models will be held at our H-D Powertrain Operations facility in Menomonee Falls, Wisconsin.
A: Yes, there will be demos of the H-D IRONe and Serial 1 bikes at the Harley-Davidson Museum.
H-D Powertrain Operations Facility
A: Yes, during Harley-Davidson Homecoming Festival, we will offer free self-guided tours of our H-D Powertrain Operations facility. Tours are first come, first served. The tours offered Thursday, July 13, and Friday; July 14 will be operational tours (factory is running). Non-operational tours will be available on Saturday, July 15, and Sunday, July 16. 
A: Tours are approximately 30 minutes long. You may want to plan to arrive early, our tours are highly sought after and may create a line. 

A: Yes, there are a few requirements to keep in mind when joining us for a tour.

  • Eye and ear protection is required. We will supply both if needed. 

  • Fully enclosed shoes with a heel less than one inch.

A: Children ages 12 years old and up may participate in a tour. Children under 12-years-old are not allowed due to safety requirements.
H.O.G.
A: Yes. There will be special activities celebrating 40 years of H.O.G. More details will be available later this spring, or earlier as they become available. H.O.G. members should check-in at the Museum to receive a commemorative gift.
A: Event planning is underway, and more details about H.O.G. events will be provided later this spring, or earlier as it becomes available.
A: Event planning is underway, and more details will be provided later this spring, or earlier as it becomes available.
A: H.O.G. members always have complimentary access. Simply present a current H.O.G. Membership Card and photo ID in the Museum Lobby for a same-day complimentary ticket.
A: No, there is no H.O.G. member discount on tickets for the Harley-Davidson Homecoming Festival events and activities.
Rides In
A: Rides In will have six different routes. Six rides, four coming from the corners of the U.S. and two from Canada, will descend on Milwaukee on July 12 for the H-D Homecoming Festival. There are more than 50 dealer stops along the way per route providing many opportunities to celebrate 120 years of the best motorcycle brand in the world. Find out more information about each route and stay up to date via our H-D App and at H-D.com.
A: If you are arriving as part of a Rides In group, you can head to our H-D Powertrain Operations facility for a warm welcome from 12 p.m. to 5 p.m. Manufacturing tours, available 12 p.m. to 3 p.m. and demos of our 2023 line-up. Also, some suggestions include checking out the museums in downtown Milwaukee and enjoying something to eat at the many different and unique restaurants the city has to offer. We recommend you check out VISIT Milwaukee’s website for more on all that there is to do in Milwaukee.
A: The kick-off cities are the first cities of the official six main routes and will begin the Ride In week from the four corner of the U.S. and the two routes in Canada. A starting city is also a beginning point; however, starting cities join one of the Rides In groups along the route.
A: There is no sign up for the rides in - just join the party at any dealer location on the routes.
A: Absolutely! Rides In are an opportunity for all to saddle up and join the pilgrimage to Milwaukee, H-D’s birthplace. There is no required route or mandatory schedule for you to follow. You are encouraged to join a ride anywhere along the way for as long as you’d like.
Parade
A: Yes, we will have a 120th Anniversary Parade. The parade is Sunday, July 16, riding through Milwaukee. More details on the parade be available later this spring, or earlier as it becomes available.
A: Passes will be available to the public through the VIP Package. 
A: We are currently working on the registration process for the Chapter Parade of Flags. Your chapter leadership will receive the registration information soon.
A: Each H.O.G. Chapter will be allowed to have two Harley-Davidson motorcycles in the parade. Select Chapter members (one motorcycle must have a passenger to hold the flag) to represent your chapter in the parade. One parade pass per motorcycle or one for both rider and passenger. Don't forget to bring your Chapter Flag.
A: Parade passes and ribbon along with parade staging information will be available for pickup at H.O.G. Headquarters during Harley-Davidson Homecoming Festival. More details on this will be shared when available.
A: Flagpoles are designated for H.O.G. chapters. We will provide you with a flagpole to use as well as zip ties to affix your flag to the pole for the bike representing the H.O.G. chapter. We will collect the poles after the parade at the landing area at Veteran's Park. Don't forget to bring your Chapter Flag.
A: Harley-Davidson Motor Company along with the City of Milwaukee and local law enforcement reserves the right to delay or cancel the parade due to unsafe conditions.

Contact Us

A: Harley-Davidson is looking for restaurants to become an official food vendor onsite. We want the best Milwaukee and the surrounding regions have to offer! Apply HERE by May 1. Reach out to Kevin Noonan ([email protected]) with questions. 

A: We are not hosting any vendor experiences this year but could in the future. If you are open to us taking down some information about you for future vendor plans, please contact our Customer Care team: 800-258-2464. We also suggest reaching out to local Milwaukee Harley-Davidson dealerships for consideration.

A: Yes. We would love to hear more about you. Please contact our Customer Care Team: 800-258-2464.

Premier Service
A. Wednesday, July 12 through Sunday, July 17.
A. 414-343-4000
A. 7am–11pm
A. We will have 6 trucks with lifts to pick up bikes.
A. It depends on how busy we are when you call. We will give you an approximate time when you call.
A. No, this is a free of charge service offered during Homecoming to celebrate our 120th Anniversary.
A. You will need your bike location, your phone number, model of your bike, color of your bike, year of your bike.
A. If your motorcycle has a technical concern, a flat tire, etc., yes, we will pick it up at your home and take it to a Harley-Davidson Dealer.
A. Yes, we will pick up the bike at your hotel or campsite. However, you must ride to the dealer in our truck (while your motorcycle is on the back) so the dealer can collect pertinent information from you.

A. 

1. House of Harley-Davidson in Greenfield

2. Suburban Harley-Davidson in Thiensville

3. Milwaukee Harley-Davidson in Milwaukee

4. Uke’s Harley-Davidson in Kenosha

5. Wisconsin Harley-Davidson in Oconomowoc

6. West Bend Harley-Davidson in West Bend

A. We will pick up a bike as far south as Kenosha, as far north as Lomira, as far west as Johnson Creek, and as far northeast as Sheboygan. If you are further than any of these points, we still may be able to help — just call us!
A. Yes, if we pick up your bike later in the evening, and the dealer will not be able to complete it by closing, we will give you a ride to your home/hotel/campsite. Depending on how busy we are, we may be able to pick you up to take you back to the dealer when it is ready. If we cannot, we suggest using a rideshare company.
A: Yes, the Premier Service Trucks are black and have the 120th Logo on them. You cannot miss them!
A. This service is only available for customers that want their motorcycle serviced at a Harley-Davidson dealership.
A. Yes, you can tell us the preferred H-D dealer and if they have availability, we will take the bike to that dealer.
A. It is situational. We have picked up other motorcycles besides Harley-Davidson models. Depending on the model and the issue, many Harley-Davidson dealers will work on it.
A. Yes, we require you to be with your motorcycle when we deliver it to the dealership.
A. No, our drivers are not necessarily technicians. However, if your bike just needs a jump because your battery is dead, we can do that without taking it to a dealer.
A. Yes, we can help with putting some gas in your bike to get you to a gas station.
A. We will need to get your bike (and you) to the dealership. They will need to order the keys, which will take a few days.