Dispute Resolutions; Arbitration
We will work in good faith to resolve any issue that you have with the H-D™ Connect Services if you bring that issue to the attention of our customer service department. However, we realise that there may be rare cases where we may not be able to resolve an issue to a customer's satisfaction.
This Agreement is governed by and construed in accordance with the internal laws of the State of Wisconsin without giving effect to any choice or conflict of law provision or rule.
You and Harley-Davidson agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. Further, unless both you and Harley-Davidson agree otherwise, the arbitrator may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitrator may award declaratory or injunctive relief only in favour of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.
If you are a consumer outside the United States this will not deprive you of any protection you have under the law of the jurisdiction where you live including where such law requires you to have access to local courts in that jurisdiction.