Here's a breakdown of our shipping options and arrival times:
Shipping Method | Up to £49.99 | £50 and over |
|---|---|---|
Standard | £5.00 | FREE |
All orders are subject to authorization and approval. Estimated delivery times do not include weekends and public holidays. We do not deliver on Saturdays, Sundays, or public holidays.
A tracking number will be sent to you by email. If delivery is delayed due to an event beyond our control, we will contact you as soon as possible to inform you and will take measures to minimize the impact of this delay.
Extra delivery charges may apply to certain items, depending on their weight and dimensions.
Get free standard shipping when you make a £50 minimum purchase (after promotions and discounts are applied).
We only deliver to the following countries via their respective websites: Netherlands, Belgium, Germany, France, Italy, Spain, Austria, Switzerland, the UK, and Ireland.
Unfortunately, we cannot ship orders to the following destinations:
Isle of Wight, Isle of Man, Falkland Islands, Guernsey, or Jersey. The following ZIP codes are also ineligible for delivery: IM, FIQQ 1ZZ, GY1-GY9, JE1-JE4, GX11 1AA, PO30-PO41
The following ZIP codes for Spain: 35000-35999, 38000-38999 (Islas Canarias), 51000-51999 (Ceuta), 52000-52999 (Melilla) and GX11 1AA (Gibraltar)
The following ZIP codes for Italy: 47890-47899 and 23030 (Livigno)
The following ZIP codes for France: 97000-97999 and 98000-98999
Express delivery may be available at an extra charge and delivers within 1 to 2 working days. This delivery option may not be available in certain markets and/or certain products.
For more information on Shipping and Delivery, please refer to our Terms and Conditions of Sale.
CONTACT US BY PHONE
Monday through Friday, 8am – 7pm
+44 208 891 9088 or 00 800 1111 2223 (landline only)