Serial 1 Shipping and Delivery Information
For Serial 1 products, our estimated delivery timelines are 3 to 8 working days, depending on where you live. Express delivery is not available for Serial 1 products.
We only deliver to the following countries: Netherlands, Belgium, Germany, France, Italy, Spain, Austria, and Ireland.
E-Bikes are large and quite heavy! Your bike will be delivered in a strong cardboard box strapped to a wooden pallet. The bike will be delivered to your ground floor doorstep, but the drivers are not authorised to enter your home.
Important: Please view the video on the product page to understand how to unpack the bike and complete final assembly. Please keep all the packaging material in case you wish to return the bike.