H.O.G.® Customer Care Center

Before you call...

Save time and check out the following frequently asked questions regarding membership types, benefits, website assistance and much more!

frequently asked questions

Can I renew my membership online?

Yes! You can do it right now at Renew Your Membership

I need to change my address or update my profile information

To update your profile information, visit Update Your Profile in the Membership section.

I have a question about a specific benefit

You can learn all about H.O.G.® benefits by visiting the Member Benefits section.


I need a new H.O.G.® card. How do I get one?

You can get a new H.O.G.® membership card by contacting the service center. The cost is €4. Or, you can Renew Your Membership at any time and get a new card with your Membership Package.


Forget your password? Email address? Both?

If you've forgotten your password, use the 'Forgot Password' prompts on the login screen. If you've forgotten both, contact our Service Center to reset your account information. 


International Free

TEL: 00 800 1111 2223*

*Freephone (excluding mobile phones) for Austria, Belgium, Cyprus, Denmark, France, Germany, Hungary, Ireland, Israel, Italy, Luxembourg, Netherlands, Norway, Portugal, South Africa, Sweden, Switzerland, Spain and the U.K.

All other countries 
TEL: 00 44 208 891 9088

Operating Times
U.K. Monday - Friday, 08.00 - 17.00
European Monday - Friday, 09.00 - 18.00


H.O.G.® Member Service Centre
CPM International
Carrer de Lepant 350
Barcelona 08025