Rated 2.2 out of 5 by 5
Rated 1 out of 5 by steveusa agreed with the latest reviews
One of cords is failing to connect correctly most of the time. Only 4K miles and we are problems almost since the beginning. It is probably caused by the connection pins and must be fixed. Harley please get busy and fixe it , including a recall which is just fair with the buyers.
April 15, 2014
Rated 1 out of 5 by Kuszman This product has problems.
This is a great product...when it works. When new it worked great but if it is used on any type of regular basis it will fail quickly. I use it much of the time when I am riding and I am on my third chord in a little over 10,000 miles. I am very careful with the chord and insert it and remove it by holding on the the base but due to the poor quality it tends to fail.
What happens is the larger part of the chord that plugs into the bike for some reason fails. It appears to short out and acts as if there is a broken wire so you only get sound out of one side of the headphones. Harley needs to redesign this or at least use better quality materials so they do not fail.
December 13, 2013
Rated 1 out of 5 by Victor Keeps failing, not reliable
Because the quick-release cord does not have a locking mechanism on the helmet side, the connection keeps failing. The cord will hang and the rider will turn his/her head causing the connector to get loose. While it is nice to have a quick- disconnect at the bike's end, a locking mechanism of the connector on the helmet side is a must so there is no faulty connection. I have exchanged the item twice, and will keep doing it until one works.
November 12, 2013
Rated 4 out of 5 by dskelton51 Works Well
I've got two different helmets fitted with this headset, and it works great. But, I have to unplug sometimes, and the large plug doesn't hold up well when it's constantly unplugged and reinserted. I'm on my third replacement for the cord.
August 2, 2013