Harley-Davidson Product Concerns
Please note that this forum is not intended as a place for receiving consumer complaints pertaining to Harley-Davidson or Buell products. If you have a complaint or issue with your Harley-Davidson or Buell product, please contact your local dealer. If they cannot resolve the issue, we want to help, but we can't do it here. Please contact our Customer Care.
If you have a general suggestion for new or improved products or services that is not patented or subject to a patent application (such as, 'make the mirrors more radical,' 'offer a pink motorcycle,' 'use this song in an advertisement,' etc.), then:
Please email H-DIdeaSubmissionsSuggestion@harley-davidson.com. Please include your full name, address, email address, phone number and a complete description of your suggestion. General suggestions are accepted exclusively by email.
Your suggestion will be routed to a Harley-Davidson Motor Company employee.
While we welcome your suggestion, we cannot promise that your suggestion will be used. Harley-Davidson Motor Company does not pay compensation for general suggestions.
If your idea is covered by an existing patent or pending patent application, or your idea is a technical invention relating to one of our existing products or a new product:
Please complete an Idea Submission form.
Once you have completed the form, please email H-DIdeaSubmissionsSuggestion@harley-davidson.com and include the completed form with your full name, address, email address, phone number and attach a complete description of your idea, as well as photographs, drawings, specifications and details. When submitting an email with your name inserted on the form, your name will be accepted as your signature.
We prefer that completed forms be sent electronically. If necessary, you may mail the completed form to Harley-Davidson, Idea Submissions, 3700 W. Juneau Avenue, Milwaukee, WI 53208.
Harley-Davidson Motor Company generally does not pay any compensation to anyone for ideas and cannot promise that any compensation will be paid once an idea is submitted.
Because of the volume of suggestions and ideas we receive, we cannot promise we will use your idea or respond to your submission (although we do try to respond).
Harley-Davidson is continuously working to improve its products and services and develop new ones. We appreciate your interest in what we are doing. Thank you for communicating with us.
If you are a Harley-Davidson Motor Company employee, please see your supervisor regarding your idea.