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Harley-Davidson Boom! Box Infotainment dashboard

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Discover everything about the new Boom! Box Infotainment System, from how it works to all it can do.

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TOP FAQs
  • Why can I not find any FM channels on my radio?

    If unable to find stations during a seek, tune or scan, check the categories that are selected. A filter icon is displayed when categories are set.

  • How do I restore default factory settings on my radio ?

    Please see your local dealer for assistance to restore your factory settings.

  • Will radio retrofit previous years?

    The radio will not retrofit earlier 2014 models.

  • Can I connect 2 phones at one time (husband and wife on bike)?

    Yes, multiple Bluetooth devices can be paired with the radio but only one can be actively in use for either phone or streaming audio functions. For example, one device could be active for making phone calls and another active for streaming audio.

  • Can you connect one phone Bluetooth and one phone USB?

    Yes. However, there are some usability differences when connected via Bluetooth vs. USB. Consult your owner’s manual.

  • What features are disabled while riding?

    Keyboard entry capability is disabled while the vehicle is in motion.

  • Squelch & VOX settings - what are they?

    Squelch and VOX affect when the radio interrupts playing media and switches to playing CB or Intercom audio, respectively. Squelch sets the range at which the radio receives CB transmissions from other CB users who are on the same channel; if it is set too high you will not be able to hear transmissions from other CB users. If it is set too low you will pick up noise constantly and media audio will never resume playing. VOX is the sensitivity of the intercom to your speech through the headset microphone; if it is set too high, you will have to speak very loudly to activate the intercom. If it is set too low, wind noise and other outside factors will be activate the intercom and media audio will never resume playing.

  • Why does my playback pause occasionally?

    If you do not have a headset connected to the system, the media / music will pause if there is an incoming call, appointment alert, etc. from your phone.

Still have questions? Contact H-D Customer Service: 1-800-258-2464