SHORTCUTS

Harley-Davidson Motor Company

 

To contact the Motor Company directly, please write:

Harley-Davidson Customer Care,
3700 W. Juneau Avenue,
Milwaukee, WI 53208

 

To speak with a Harley-Davidson customer care representative please call 1-800-258-2464 or (414) 343-4056.

Representatives are available Monday through Friday 8:00 a.m. - 6:00 p.m. Central Standard Time (CST).

 

Sorry, we're unable to receive e-mail at this time.

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Harley-Davidson Media Relations

 

Member of the news media? Get inside the motor company.

 

FOR COMPANY, BUSINESS AND FINANCIAL MEDIA QUESTIONS, please email Corporate Communication, media@harley-davidson.com

 

FOR PRODUCT AND RIDER EXPERIENCES MEDIA QUESTIONS please email Corporate Communication, media@harley-davidson.com

 

FOR EDITORIAL MEDIA AND JOURNALISTS needing additional information and images, please apply for access to the Harley-Davidson Media Web Site at        www.h-dmedia.com.

 

FOR INTERNATIONAL MEDIA INQUIRIES, please see our dealer locator to reach the dealer nearest you. Your local dealer can direct you to the appropriate media spokesperson in your country.

 

IF YOU ARE NOT A MEMBER of the media, please contact the dealer nearest you.

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Harley Owners Group

 

To contact the Harley Owners Group directly, please write:

National H.O.G. Office,
P.O. Box 453,
Milwaukee, WI 53201

 

To speak to a Member Relations Representative, please call 1-800 CLUBHOG (1-800-258-2464).
Representatives are available Monday-Friday 8:00AM-6:00PM CST. You may also fax your request to 414-343-4515.

 

Sorry, we're unable to receive e-mail at this time.

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Harley-Davidson® Online Store

 

For information and questions about your online order, shipping or returns, please call us at 1-800-258-2464 or email store@harley-davidson.com

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Harley-Davidson Financial Services

Harley-Davidson Credit
Remember to contact Harley-Davidson Credit to obtain your pay-off amount prior to paying off your motorcycle loan to ensure accuracy.
(888) 691-4337 (888-MY1-HDFS)

 

Eaglemark Savings Bank
Riders - (888) 691-4337
Dealers - (866) 499-4337

 

Harley-Davidson Cycle Insurance
(888) 691-4337 (888-MY1-HDFS)

 

Harley-Davidson Visa
Customer Service: (800) 699-2281
To Apply: (877) 74-CHROME ext. 1206
www.h-dvisa.com

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Authorized Harley-Davidson Dealerships

 

Contact your local authorized Harley-Davidson dealer for additional information about products and services.

 

Visit the Harley-Davidson Dealer Locator to find your local dealer's contact information.

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Ideas for Harley-Davidson Motor Company

 

We are always interested in the imagination and creativity of Harley-Davidson Motor Company motorcycle enthusiasts, and we welcome your suggestions and ideas about our products and services. Given the volume of communication we receive from our enthusiasts, we ask that you read and understand the following conditions:

  • Idea Submission Instructions

     

    1. Harley-Davidson Product Concerns
      Please note that this forum is not intended as a place for receiving consumer complaints pertaining to Harley-Davidson or Buell products. If you have a complaint or issue with your Harley-Davidson or Buell product, please contact your local dealer. If they cannot resolve the issue, we want to help, but we can't do it here. Please contact our Customer Care.

    2. If you have a general suggestion for new or improved products or services that is not patented or subject to a patent application (such as, 'make the mirrors more radical,' 'offer a pink motorcycle,' etc.), then:

      • Please email H-DIdeaSubmissionsSuggestion@harley-davidson.com. Please include your full name, address, email address, phone number and a complete description of your suggestion. General suggestions are accepted exclusively by email.

      • Your suggestion will be routed to a Harley-Davidson Motor Company employee.

      • While we welcome your suggestion, we cannot promise that your suggestion will be used. Harley-Davidson Motor Company does not pay compensation for general suggestions.

    3. If your idea is covered by an existing patent or pending patent application, or your idea is a technical invention relating to one of our existing products or a new product:

      • Please complete an Idea Submission form.

      • Once you have completed the form, please email H-DIdeaSubmissionsSuggestion@harley-davidson.com and include the completed form with your full name, address, email address, phone number and attach a complete description of your idea, as well as photographs, drawings, specifications and details. When submitting an email with your name inserted on the form, your name will be accepted as your signature.

      • We prefer that completed forms be sent electronically. If necessary, you may mail the completed form to Harley-Davidson, Idea Submissions, 3700 W. Juneau Avenue, Milwaukee, WI 53208.

      • Harley-Davidson Motor Company generally does not pay any compensation to anyone for ideas and cannot promise that any compensation will be paid once an idea is submitted.

    Because of the volume of suggestions and ideas we receive, we cannot promise we will use your idea or respond to your submission (although we do try to respond).

    Harley-Davidson is continuously working to improve its products and services and develop new ones. We appreciate your interest in what we are doing. Thank you for communicating with us.

    If you are a Harley-Davidson Motor Company employee, please see your supervisor regarding your idea.

     

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Harley-Davidson Licensing Department

 

If you are a manufacturer or company interested in producing licensed products bearing the registered trademarks of Harley-Davidson Motor Company, please review the instructions and the Licensee Application below. If you have further questions, please call (414) 343-4218 or e-mail licensingdept@harley-davidson.com.

 

  • Licensee Application Instructions

     

    Dear Prospective Licensee:

    Harley-Davidson’s Licensing Department is responsible to pursue and review business opportunities with companies that have the expertise and resources to provide product that will enhance the Harley-Davidson motorcycle experience.

    Our brand is one of our most valued assets. We continuously look to bring the right product mix to market while protecting and preserving the integrity of the Harley-Davidson brand. To do this, we carefully review and consider licensees based on the following criteria:

    • Leader in the category or a company possessing a unique patented “new” product or category

    • Meets or exceeds our labor laws, safe and barrier free work environments, etc.

    • Have the ability to sell and service our Dealer Network

    • Financially positioned to endure the term of the Licensed Agreement

    • In-house art, product development, quality control, accounting, and logistic departments that meet or exceed our expectations

    • Ability to translate the Harley-Davidson Brand into product

    The Harley-Davidson Licensing Department will not review submissions for the following requests:

    1. Product ideas that require Harley-Davidson Motor Company to manufacture or support financially.

    2. One-time permission to use company information, our trademarks and/or imagery. This type of request needs to be submitted to the External Communications Council. Instructions and process for these types of submissions are available by calling the ECC Hotline at 414-343-4876.

    3. Unsolicited ideas. Instructions and process for these types of submissions are available by calling the Idea Submission Hotline at 414-343-7744.

    Proposals will not be considered without the Licensee Application Form completed. Do not send samples at this time. Please refer to Page 4 of the Licensee Application Form for the legal notice regarding samples that may be requested after proposal is reviewed.

    Sign, date and submit the Licensee Application Form in its entirety to: licensingdept@harley-davidson.com. Or, you can mail the form to the following address. Please retain a copy for your files.

    Licensee Application Form
    Harley-Davidson Motor Company
    Attn: Licensing Department/Application Submission
    3700 W. Juneau Avenue
    Milwaukee, WI 53208

     

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Harley-Davidson Brand Protection

Harley-Davidson is committed to protecting its customers from being duped by fakes and its famous and valuable trademarks from being used in misleading or unauthorized ways. If you have a question about whether something you're getting ready to buy online is real or fake; wish to report someone using our Bar & Shield logo (or any other trademark) without permission; or have questions about how Harley-Davidson's trademarks can and cannot be used by others, please send an e-mail to trademarkenforcement@harley-davidson.com. Please note that this address is for trademark-related issues only. Inquiries of any other nature may not receive a response.

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