Oxford (20 February 2014) - We receive loads of great stories about your adventures – as well as the odd misadventure – on rallies, tours and just cruising the open road. One story which really stood out to us was Mick Collins’ of Bridgwater Chapter, whose journey to Faaker See last year didn’t quite go as he’d expected!
When Mick Collins and his wife were involved in an accident en-route to the rally, they thought they had more to worry about than his fracture. Mick said: “I had an accident in Dusseldorf which ended up with me being taken to hospital with a broken leg. The whole experience was made all the more daunting as I was in a foreign country facing all the problems that can bring – not knowing the systems, your rights, and the language and so on…”
Luckily for Mick, the treatment at Dusseldorf hospital was outstanding and he was well looked after during his unforeseen visit. “I must say the whole thing was made a lot easier by all the people I came into contact with being able to speak good English. The local police, ambulance and hospital staff were fantastic,” he continued.
Once strapped up and back in his hotel room, Mick’s attention soon turned to his number one priority – his beloved Harley-Davidson® motorcycle. Where was she and was she badly hurt?
He contacted Harley-Davidson® Insurance Services (H-DIS) and they arranged the safe return of his pride and joy, starting with its journey from the police recovery site to the nearest dealership and then back to the UK, to a destination of Mick’s choice. This was all made somewhat more complicated by the fact the motorcycle had been towed away minus its key!
Disappointed that they had not been able to visit the rally, the couple returned to the UK, but it wasn’t all bad news as they received priority treatment. Mick said: “An advantage to having a broken leg is that you get to board the plane first! Oh and you suddenly have enough socks to last you twice as long!
“We dealt with a lady called Katrin at H-D® IS, who was great. After sorting out my Harley®, she then organised the return flight and a hire car for when we arrived at Heathrow. She even faxed the boarding passes and text us the booking reference for the car. Nothing was too much trouble!
“When we take our insurance out, we all hope we never have to use it, but Harley® recovery really is top notch – it’s great to know it’s there if you need it.”
For a full list of Harley-Davidson® Insurance Services benefits please click here.